Monthly Archives: May 2017

Semper Tek recognized for providing “Exceptional” performance

Semper Tek, Inc. has recently completed several projects for multiple Agencies of the Federal Government. As is standard at the completion of a Federal project the Contracting Officer provides an evaluation of the firm’s work. There are various components that are evaluated to include the management of budget, schedule, project exceptionalmanagement, quality, etc. The Contracting Officer has predetermined options to rate the performance ranging from unsatisfactory, marginal, satisfactory, very good, and exceptional. Over the past several years the level of service and performance expected in order to be deemed “exceptional” has been raised, making it much more difficult to obtain.

When Semper Tek, Inc. received the evaluations for our most recently completed projects, which all included multiple “exceptional” ratings, we were thrilled. Our firm received three “exceptional” ratings in the areas of Quality, Cost Control, and Management for the most complex and largest project to ever be awarded to our firm; a vertical addition project valued at more than $8M for the Department of Veterans Affairs.

Semper Tek, Inc. is committed to providing excellent customer service, high-quality finished products, and a level of partnership with our clients that is hard to match by another firm. These core philosophies of our business are held by our entire firm, from our President to our field personnel. The hard work and dedication of our entire team is what allows our firm to stand out by providing “exceptional” service to our clients. We look forward to continuing to provide this level of service on current and future contracts.

Semper Tek now using Procore Project Management Software

One of the core philosophies of Semper Tek, Inc. is to provide excellent customer service to our clients. Consistent and high-quality customer service is only possible when our personnel are able to be organized, proactive, informed, and collaborative. Since our firm has job sites throughout the southeastern part of the United States, it was hard to find ways for all involved parties to have the same information at the same time to be able to make the best informed decisions.  Now that we began using Procore Project Management Software, we are able to achieve high level collaboration resulting in excellent customer service with greater ease to our personnel.  This results in an even better experience for our clients.

Procore Construction Project Management Software

This cloud-based software provides opportunities for home office staff and field personnel to see all information and documents related to a specific job with ease. It allows for collaboration not only with our firm’s employees, but also with the client, if they so choose to engage within the software. This type of information sharing not only creates trust and partnership, but it also increases productivity, responsiveness, and can positively impact schedule and budget for a project.

Semper Tek, Inc. will be using Procore for each awarded project in 2017. Our firm is consistently seeking out ways to improve the level of service we can provide our clients so that we can reach our goal of being the premiere Service-Disabled Veteran-Owned Small Business General Contractor in the southeast region.